FAQ, SERVICES and PRICING

FAQ

1. How do I get support for my computer or networking issue?

A: - Whether you are a 'Registered Client' or not, write an email to chris@webbcomputersupport.com.

- Describe what you are trying to do (big picture).

- Describe the immediate situation and the symptoms with which you would like assistance.

- What date and time, and for whom did this last work fine?

- Leave a telephone number and the name of a person with whom a service technician should speak.

- List your customer ID number and the registered name for a 30% discount of the pricing below.

2. How do I register as your customer and receive discount pricing on service?

A: - Become a 'Registered Client' by writing an email to chris@webbcomputersupport.com.

- Describe the service or services that you need (the big picture) and number or users and computers, etc.

- Describe any immediate situation and the symptoms with which you would like assistance, or write 'Requesting a Service Proposal'.

- List any existing service contracts and their end-date?

- Leave a telephone number and the name of a person with whom our Service Representative should speak.

- Specify dates and times that would be convenient for your contact person to spend 2 to 5 minutes in registration dialog.

Showing 7 items

Service Type	Yes - No	Cost
Sort	Sort	Sort


3, 6, 9, 12 Month Contracts - Priority Service within 1 hour	Yes	Hourly Rates + contract $ (3mo/$3000, 6mo/$2800, 9mo/$2600, 12mo/$2500)
Project Rates	Yes	$38/per hour, per project code.
On-site Service within 2 hours (Registered clients only)	Yes	$60.00/hour (1 hour minimum)
On-site Service within 1 hour (Registered clients only)	Yes	$85.00/hour (1 hour minimum)
On-site Service within 4 hours (Registered clients only)	Yes	$40.00/hour (1 hour minimum)
Computer Support via the Telephone (Registered clients only)	Yes	$44.00/hour (1 hour minimum charge)
Become our client, sign up today! Registration is free! Send email to chris@webbcomputersupport.com	Yes	No registration fee or signup fee (see fee schedule for priority service).

Showing 7 items

Networks and Computers